Privacy Policy

1. Who We Are

This Privacy Policy describes how Patel Apparel LLP(referred to as "Patel Apparel," "we," "us," or "our") collects, uses, processes, and shares personal and business data when you visit our website, request manufacturing quotes, communicate with our team, or partner with us for garment manufacturing services.

We operate under the legal name Patel Apparel LLP, a Limited Liability Partnership registered in India, with our factory and registered office at Radhika Fashion, Tantithaiya, Surat, Gujarat 394305, India. Under applicable data privacy frameworks, including the EU General Data Protection Regulation (GDPR) and the Indian Digital Personal Data Protection Act (DPDPA), Patel Apparel LLP acts as the data controller for the personal data processed under this policy.

2. Data We Collect, Purposes, and Legal Grounds

As a B2B manufacturer, we process data to facilitate corporate transactions, sampling, and volume production. We do not engage in consumer profiling or behavioral ad targeting. Below is a breakdown of the data we collect, why we collect it, and our legal basis for doing so:

3. Data Sharing & Third-Party Disclosures

We do not sell, rent, or trade your personal or business data. To operate our integrated manufacturing workflow, we share limited data with trusted third parties under strict confidentiality terms:

• Logistics & Freight Partners: Business details, contact names, and shipping addresses are shared with domestic couriers and international freight forwarders to facilitate factory-to-door delivery.
• Fabric Mills & Trim Suppliers: Technical specifications and material needs are shared with our Surat mill cluster partners. No brand-specific identifiers or customer details are shared with material suppliers unless explicitly required.
• Service Providers: We use Supabase for secure database storage, Resend for transactional email delivery, and WhatsApp Business for direct messaging/updates.
• Regulatory & Law Enforcement: Data may be disclosed if required to comply with statutory accounting audits, export clearance regulations, or orders from judicial bodies.

4. Data Retention (How Long We Keep Your Data)

We retain personal and business data only for as long as necessary to fulfill the purposes detailed in this policy, satisfy legal requirements, or protect our operational interests:

• Tech Packs & Patterns: Kept in our secure digital archive indefinitely to allow client brands to request seamless re-orders and maintain batch-to-batch grading consistency, unless deletion is requested.
• Communication & Quotes: Correspondence (emails, WhatsApp logs) and initial inquiries are stored for 4 years from the date of last activity.
• Financial Records: Invoices, transaction records, tax documents, and ledger details are retained for a minimum of 8 years to comply with Indian LLP and direct tax regulations.

5. Data Security & Intellectual Property Integrity

Patel Apparel LLP implements rigorous technical and organizational security protocols to safeguard your B2B data and proprietary brand designs:

• Intellectual Property Security: All client tech packs, pattern files, and design assets are kept in localized, access-restricted digital environments. We do not share designs across brand clients, and our production teams operate under strict instructions to prevent pattern leaks.
• Digital Safeguards: Our website uses SSL/HTTPS encryption for all data transit. Backend databases are protected by secure access controls and active firewall filters.
• Physical Security: Our manufacturing facility in Tantithaiya, Surat, enforces strict visitor logs and access barriers to prevent unauthorized viewing of active production runs.

6. Your Rights & Access Controls

Depending on your location, you hold specific statutory rights under data protection laws (such as GDPR in Europe or DPDPA in India). These rights include:

• Right to Access & Portability: You may request a breakdown of the personal data we hold about you and receive a copy in a structured format.
• Right to Rectification: You may ask us to correct inaccurate or incomplete contact, billing, or shipping records.
• Right to Erasure ("Right to be Forgotten"): You may request the deletion of your account and personal details. Please note that data required for ongoing contracts, dispute resolution, or compliance with tax laws cannot be deleted immediately.
• Right to Object:You can object to electronic communications (such as newsletters or product catalogs) at any time by clicking "Unsubscribe" or sending an email to sales@patelapparel.com.

We respond to all verified rights requests within 30 calendar days. We do not charge a fee for standard requests, but reserve the right to charge an administrative fee for repetitive or excessive demands.

7. Policy Changes

Patel Apparel LLP reserves the right to update this B2B Privacy Policy at any time to reflect updates in regulatory guidelines or changes in our manufacturing workflow. The latest revision date will always be visible at the top of this page. We encourage you to review this page periodically.

8. Contact & Grievance Redressal

If you have any questions, comments, or wish to exercise your data rights, you can reach our Grievance Officer, Tagesh Patel, directly:

Email: sales@patelapparel.com
WhatsApp / Phone: +91 91044 88942

Registered Office Address:

Patel Apparel LLP
Radhika Fashion, Tantithaiya,
Surat, Gujarat 394305, India